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What to Expect

Health & Safety at The Spa at Nita Lake Lodge

There will be quite a few changes to the spa experience, although ‘Genuine Wellbeing’ continues to be at the heart of everything that we do. These are just some of the things we are doing to ensure your safety is our top priority while we navigate this new world together.

Please read this information completely to remain updated on any changes as we move forward.

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Pre-Screening

A digital Covid-19 assessment will be sent to your email once you have booked an appointment, and it is required to be completed prior to your arrival at The Spa.

Face Masks

Required for all staff and guests in all areas of The Spa at Nita Lake Lodge including the relaxation lounge, change room and treatment rooms.

Increased Sanitation

of all areas of the spa and treatment rooms.

Maximum Occupancies

Hot tubs, steam room, relaxation lounge and changing rooms are all open for guests of The Spa. Please note maximum occupanices are in place for each area.

Cancellation Policy

Please note that we have a strict 48 hour cancellation policy. If less than 48 hours notice is given, the full cost of the booking will be charged. If you have any symptoms of COVID-19 within the above stated 48 hours, please contact the spa via phone or email to inform us that you are unwell. You will not be charged for any illness related cancellations when notifying us more then 4 hours before your appointment time.

 

Health Canada Approved

Cleaning products, protective equipment, signage, and shields to ensure a safe and comfortable environment for everyone.