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Peace Of Mind

Navigating The New Normal

We've adapted the way that we operate in order to adhere to a "New Normal" and to bring you the same relaxing experience in a safe and comfortable environment. On this page, we'd love to share with you some of the things that we're doing to be extra diligent. With genuine wellbeing at the heart of Nita Lake Lodge, here is our commitment to guests, staff, and the community:

Increased Sanitization

of all areas of the property as well as all suites between guest stays


currently mandated by public health officials and available from the front desk for your convenience

Health Canada Approved

cleaning products, protective equipment, signage, and shields to ensure a safe and comfortable environment for everyone

Diligent Protocols

for the sanitization and management of guest amenities such as hot tubs and bikes

Digital Adaptations

for guest communication and check-in procedures to streamline guest interactions

Considerate Spacing

for guest seating in all dining locations: Aura Restaurant, Cure Lounge & Patio, and Fix Café

NEW: Room Service

for those who would prefer to dine in the comfort of their suite

Flexible cancellations

- so you can book your stay at Nita with peace of mind.

Enhanced Training

to safeguard guests, employees, and the local Whistler community

In This Together

Here's What You Can Do

The Provincial Health Officer, Dr. Bonnie Henry, and her team have done an incredible job in helping British Columbia to navigate the COVID-19 pandemic. By adhering to their advice and recommendations, you can help us to mitigate the risk of exposure. We encourage you to join us in adopting the following safety measures:

Hand Washing

Wash your hands often with soap and water for at least 20 seconds. Using soap and water is the single most effective way of reducing the spread of infection. Use alcohol-based hand sanitizer if soap and water are not available

Physical Distancing

When outside of your home, avoid crowded places and non-essential gatherings while practicing social distancing by keeping two meters (six feet) away from one another

Wear A Mask

To promote the health and safety of the Whistler community, face coverings are mandatory for all guests and associates, in all indoor public areas of Nita Lake Lodge. Masks are available to purchase from the Front Desk for your convenience.

Protect Others

Limit contact with people at higher risk, such as older adults and those in poor health.

Monitor For Symptoms

If you develop symptoms, you will need to self-isolate for a minimum of 10 days so you do not potentially spread the disease to others.


The use of disinfectant products can help prevent the spread of illness including COVID-19. High touchpoints while traveling may include your vehicle and your cell phone.

Caring For The Planet

Our Pledge For The Environment

As well as working diligently to adhere to the “new normal”, Nita Lake Lodge is going above and beyond by ensuring that cleaning waste and expired PPE is discarded responsibly and sustainably. Our partners, Green Circle Salons, have launched a program, which manages the disposal of protective gear such as masks and santizing wipes, creating clean renewable energy, which powers homes and businesses. The leftover ash from this process can be used as filler in asphalt and various construction items, like brick.

Learn More

Additional Resources

For non-medical information about COVID-19, including the latest information on travel recommendations and social distancing, contact the official provincial helpline on 1.888.COVID19 (1.888.268.4319) or via text message at 1.888.268.4319.

Information is available in more than 110 languages, seven days a week between 7:30 am – 8:00 pm. 

Additional COVID-19 information for travellers is available via Destination BC at

In Whistler, Vancouver Coastal Health (VCH) is the official health authority. Any visitors with questions about COVID-19 or public health in Whistler are encouraged to consult the Vancouver Coastal Health website.

During uncertain times, it is normal to be feeling anxious about…well, everything. Check out this post for some deep breathing exercises courtesy of Urban Balance.

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