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Navigating The New Normal

Things have changed somewhat since we last saw you. We've adapted the way that we operate in order to adhere to a "New Normal" and to bring you the same relaxing experience in a safe and comfortable environment. On this page, we'd love to share with you some of the things that we're doing to be extra diligent. With genuine wellbeing at the heart of Nita Lake Lodge, here is our commitment to both guests and staff:

Increased Sanitation

of all areas of the property as well as all suites between guest stays

Mitigating Risk

by pausing “stay over” housekeeping services

Health Canada Approved

cleaning products, protective equipment, signage, and shields to ensure a safe and comfortable environment for everyone

Diligent Protocols

for the sanitation and management of our lakeside pool and hot tub as well as the usage of amenities such as bicycles, canoes, paddleboards, and kayaks

Digital Adaptations

for guest communication and check-in procedures to streamline guest interactions and avoid overcrowding of the lobby area

Considerate Spacing

for guest seating in all dining locations: Aura Restaurant, Cure Lounge & Patio, and Fix Café

NEW: Room Service

for those who would prefer to dine in the comfort of their suite

Flexible cancellations

- so you can book your stay at Nita with peace of mind.

Enhanced Training

to safeguard guests as well as staff by exceeding the expectations outlined by the Provincial Government.

In This Together

Here's What You Can Do

The Provincial Health Officer, Dr. Bonnie Henry, and her team have done an incredible job in helping British Columbia to navigate the COVID-19 pandemic. By adhering to their advice and recommendations, you can help us to mitigate the risk of exposure. We encourage you to join us in adopting the following safety measures:

Hand Washing

Wash your hands often with soap and water for at least 20 seconds. Using soap and water is the single most effective way of reducing the spread of infection. Use alcohol-based hand sanitizer if soap and water are not available

Physical Distancing

When outside of your home, avoid crowded places and non-essential gatherings while practicing social distancing by keeping two meters (six feet) away from one another

Cover A Cough

Be sure to cough or sneeze into a tissue or the bend of your arm; not your hand. Dispose of any tissues you have used as soon as possible in a lined wastebasket and wash your hands afterward

Protect Others

Limit contact with people at higher risk, such as older adults and those in poor health.

Monitor For Symptoms

If you develop symptoms, you will need to self-isolate for a minimum of 10 days so you do not potentially spread the disease to others.

Sanitation

The use of disinfectant products can help prevent the spread of illness including COVID-19. High touchpoints while traveling may include your vehicle and your cell phone.

Caring For The Planet

Our Pledge For The Environment

As well as working diligently to adhere to the “new normal”, Nita Lake Lodge is going above and beyond by ensuring that cleaning waste and expired PPE is discarded responsibly and sustainably. Our partners, Green Circle Salons, have launched a program, which manages the disposal of protective gear such as masks and santizing wipes, creating clean renewable energy, which powers homes and businesses. The leftover ash from this process can be used as filler in asphalt and various construction items, like brick.

Additional Resources

For non-medical information about COVID-19, including the latest information on travel recommendations and social distancing, contact the official provincial helpline on 1.888.COVID19 (1.888.268.4319) or via text message at 1.888.268.4319.

Information is available in more than 110 languages, seven days a week between 7:30 am – 8:00 pm. 

Additional COVID-19 information for travellers is available via Destination BC at hellobc.com.

In Whistler, Vancouver Coastal Health (VCH) is the official health authority. Any visitors with questions about COVID-19 or public health in Whistler are encouraged to consult the Vancouver Coastal Health website.

During uncertain times, it is normal to be feeling anxious about…well, everything. Check out this post for some deep breathing exercises courtesy of Urban Balance.

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